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THE lost art of filing

October 20, 2012 By Talya Tate Boerner 16 Comments

I once knew a lady whose sole purpose at the bank was filing. She was short, loud and knew nothing of the alphabet. A trip into her lair to root out a particular customer’s file became an often repeated game of hide and seek. She was known as Ms. Betty. (not really but similar)


When the bank moved into the twentieth century and converted to an imaging system, Ms. Betty became the point person in charge of scanning every single customer’s file into the computer system to be preserved for all eternity. And in what order.

At this point a file search became virtual. Much time was wasted trying to envision how Ms. Betty would scan a document. Could it be found according to the guarantor’s name, and if so his first name, last name, middle name, nickname? Or maybe it was located under the company name according to the largest word in the company title… If the company name began with “A” or “The” or “In” it was sure to be filed under the first word. Unless it wasn’t.

What would Ms. Betty do?

Last week a friend and I discussed this over dinner. He once had an assistant with the same confusing filing talents. Half of the filing cabinets in his office were devoted to the “T’s” for companies beginning with The. The United Way, The Dallas Morning News, The Whatever. 

Is filing a lost art?

 I remember learning how to alphabetize in elementary school. Do kids have too much to learn now to be bothered with filing? We had consumed just enough wine to call up my son at the University of Arkansas to quiz him.

Question to Son: If you were to file “The United Way” how would you file it? Under what letter?
Response: Mom, under “U”. Everyone knows you don’t file anything according to the article!
Wow. Proud Mom Moment. My friend and I were duly impressed that my son knew not only how to file, but he knew what an article was, and he used it in a sentence. I’m not sure I remembered that…

His private school education is soooo paying off.

Then he added…They don’t alphabetize according to articles on iTunes. 

Well, of course they don’t.

talya

Musical Pairing:

ABCs, Elmo Rap

Filed Under: Uncategorized Tagged With: State Bank and Trust, Tate, University of Arkansas

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Comments

  1. Anonymous says

    October 20, 2012 at 4:58 am

    My mother, the old Nana, used to file all her doctors under D for doctors. I use to laugh about that. Now I know why she did that. The young Nana is now “the old Nana” and I am not laughing about that any more! Barbara

    Reply
  2. Staci Sandquist says

    October 20, 2012 at 6:54 am

    Cute story. Momma, I already put the doctors under D in my iPhone – there was a method to Nana’s madness for sure!

    Reply
    • GraceGritsGarden says

      October 20, 2012 at 8:04 am

      I’m just down to one doctor so it’s easy to remember.

      Reply
  3. Colene says

    October 20, 2012 at 6:56 am

    Whatever works for ya! Ha

    Reply
  4. mark says

    October 20, 2012 at 9:20 am

    I file all doctors under “D”….dentists too!

    Reply
  5. Kaa says

    October 22, 2012 at 11:16 am

    On iTunes, however, they DO sort numerals LAST, which is JUST WRONG. They go A – Z, 0 – 9. Everyone knows it’s 0 – 9, A – Z. Sheesh.

    This has been my geek-rant moment. Join me again next time.

    Reply
    • GraceGritsGarden says

      October 22, 2012 at 12:16 pm

      Yeah that’s wrong.

      Reply
  6. Anonymous says

    October 22, 2012 at 1:52 pm

    I spent 15 minutes looking for my doctor’s office number in the phone book until I realized I was looking under “Doctor” and not “Physician” Duh!

    Reply
    • GraceGritsGarden says

      October 22, 2012 at 7:22 pm

      ha!

      Reply
  7. Jenny says

    October 22, 2012 at 5:37 pm

    Hahahaha!! Tate cracks me up! It would be very interesting to see how things are filed now since Ms. Betty is gone… ๐Ÿ™‚

    Reply
    • GraceGritsGarden says

      October 22, 2012 at 7:23 pm

      I know. He cracks me up too. I’m sure the filing is somehow the same…

      Reply
  8. The Neighborhood Wine Porch Party says

    October 25, 2012 at 10:18 am

    I am so happy that our wine induced filing conversation/exercise has given your readers so much to comment on. As for my assistant, it only took her a few weeks to redo our entire filing system and cabinets. Hopefully after I left she didn’t revert back to filing under an “article.” As for Tate I am still impressed he knows what an article is, but I am not sure it was the private education…or iTunes that made the difference! Either way it’s still impressive!!

    Reply
    • GraceGritsGarden says

      October 25, 2012 at 10:45 am

      You just never know where a story hides:))

      Reply
  9. Kelsey Erickson says

    October 25, 2012 at 10:20 am

    I’m impressed Tate knew what an article was too! Grammar became a lost art before filing. Then again, since we had the same English teachers at FBA, (and more importantly, since these teachers forced both of us to do hours and hours of grammar excercises), I shouldn’t be surprised. ๐Ÿ™‚

    Reply
    • GraceGritsGarden says

      October 25, 2012 at 10:46 am

      I was so proud.

      Reply
  10. Katharine says

    August 25, 2014 at 7:57 am

    I had to call the secretary I’d replaced, once, because I could not find the 3M company in our files. I got a snarly answer about no 3’s in the alphabet, so under the m’s of course.
    Well, I knew the alphabet, Dearie…
    Finally learned what the m’s stand for: Minnesota Mining and Manufacturing, under the Mi’s. But not until I’d looked long and hard.
    The real problem was that the entire file was on the boss’s desk.

    Reply

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Hi! I'm Talya Tate Boerner. Writer, Reader, Arkansas Master Naturalist / Master Gardener, Author of

THE ACCIDENTAL SALVATION OF GRACIE LEE (2016)

GENE, EVERYWHERE: a life-changing visit from my father-in-law (2020)

BERNICE RUNS AWAY (Now Available!)

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